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Support is technical help given to the user of a product.Here users can communicate their issues or problems to the technical team through the message and attachment.User can get help from the solutions team within one business hour.
Steps to send a message :
- Click on the Support section in the header.
- Enter the title of the message.
- Select the type of problem from the list displayed.
- Enter the message in the text area.
- If any related images are there, add them to the attachment.
- Click on send message.
- By sending a message the user will get a pop up with the message “thanks we’ll be in touch soon”.