# Support

Support is technical help given to the user of a product.Here users can communicate their issues or problems to the technical team through the message and attachment.User can get help from the solutions team within one business hour.

![](/files/-Mf2pIi4B8RC6vE5up4b)

Steps to send a message :

* Click on the Support section in the header.
* Enter the title of the message.
* Select the type of problem from the list displayed.
* Enter the message in the text area.
* If any related images are there, add them to the attachment.
* Click on send message.
* By sending a message the user will get a pop up with the message “thanks we’ll be in touch soon”.

![](/files/-Mf2pIi5GFR8YS_438xw)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.menura.menu/untitled-3.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.